Unlocking productivity data for management control

Heijmans sought to improve management control within the infrastructure department. Time registration and absenteeism figures existed for 250 employees distributed across design, process, and environmental teams, but there was no structured analysis to make this data interpretable for HR policy and operational decision-making.


The challenge
Internally, there was no capacity to conduct a thorough analysis that would coherently interpret productivity patterns, project distribution, and deviations in absenteeism. Without such analysis, decision-making would continue to rely on assumptions. Data would remain unused, and management would have to implement control measures without factual foundation.


Role of Blackbear
Blackbear delineated the issue into a compact analytical phase with clear outputs. By establishing in advance which trends and deviations were relevant to management, a workable scope emerged that aligned with the available data. An HR analyst with experience in data analysis was engaged to translate the figures into actionable insights and concrete recommendations.


Result
The analysis delivered clear insights into time allocation, project frequency, and absenteeism patterns per team. Notable deviations were interpreted and management received concrete starting points for HR interventions and control measures, including a presented advisory report.