Building a scalable onboarding programme on solid logistical foundations
A modular carousel model was translated into a complete, pilot-ready annual schedule for new employees. The programme was successfully tested with real participants before wider rollout.
Delivery
2 versions
Approach
Pilot first
Cause
Peak workload
Kennemerhart is a care organisation that continuously welcomes new staff. To manage that inflow well, the organisation had been developing a structured onboarding programme: a modular carousel model in which new employees are introduced gradually and supported in their development. The content was largely in place, but the logistical planning was not yet worked out.
Programmes like this are more complex than they first appear. Intake moments vary, group sizes fluctuate and both internal and external module providers need to be aligned in the right sequence.
The challenge
Due to a peak in internal workload, there was not enough capacity to solve this logistical challenge in house. Kennemerhart needed an external professional to build the annual schedule, align with stakeholders and test the programme with a pilot group.
Blackbear's role
The assignment was structured as a fixed price project with two clear milestones: an initial planning version and a fully developed final version. Blackbear engaged a logistics planner with proven experience in learning programmes and onboarding journeys, combining analytical strength with the flexibility to work with changing input.
Result
The result was a logistically sound annual schedule in which onboarding and development modules were planned around intake patterns, capacity and sequencing. The setup was validated successfully through a pilot with test participants and is ready for broader rollout across the organisation.
