Outsourcing for Healthcare Organisations — How blackbear helps the ViVa Zorggroep! get more work done

In today's rapidly evolving healthcare landscape, where cost containment, regulatory compliance, and patient satisfaction are paramount, healthcare companies face increasing pressure to optimise their operations. One strategy that has gained significant traction in recent years is outsourcing. By partnering with specialised service providers, healthcare organisations can focus on their core competencies while reaping a myriad of benefits.

Tom Weber

Jul 7, 2023 18:49


In this blog post, we will explore the game-changing advantages of outsourcing for healthcare companies. We illustrate this at the hand of one of our very own partnerships with the ViVa Zorggroep — one of the largest community care providers in Northern Holland.

Community care covers everything that happens in the community, ranging from helping with household activities to medical technical interventions. ViVa does this with about 1500 employees. 

Access to Specialised Talent and Resources

Outsourcing opens up a vast pool of specialised talent and resources that might be otherwise challenging to acquire internally. Healthcare companies can tap into the expertise of outsourcing partners who possess niche knowledge and experience in specific areas. Whether it’s leveraging the skills of medical coders, compliance experts, IT professionals, or healthcare consultants, outsourcing facilitates access to high-quality resources that can elevate the overall performance and capabilities of the organisation.

“Innovation comes from the outside to the inside and I think we can apply this really nicely with a company like blackbear. 

The interaction you have is very enlightening and inspiring for a person like me, who has been in this field for a long time. It teaches me to consider certain problems through a new perspective and to take this to other solutions than those at hand.”

Ron Dekker — Director of Community Care at ViVa! Zorggroep

Scalability and Flexibility

The healthcare industry is inherently dynamic, with fluctuating demands and evolving regulatory requirements. Outsourcing provides healthcare companies with the agility and scalability necessary to adapt to these changing circumstances. Service providers can quickly adjust their capacity to meet surges in demand or expand operations into new markets. Outsourcing also allows organisations to scale down during periods of low activity, mitigating the risks associated with maintaining an oversized internal workforce.

People working in healthcare usually only see one solution: even more care. However, our solution now has to be less care, but done differently. You really notice in conversations with people working in healthcare that it is very difficult to take that step. That is precisely why it is good to join an ecosystem like blackbear. We also sometimes work with organisations like the “big five”. What you can notice there is that they’re all following the “mainstream” as well. They work with the Ministry of Health and other government organs  and they actually come up with the same policy language with the same solutions. I once had a trajectory with such an organisation, paid € 36,000, and when I look at that I think, you know, I could have written that on a Sunday afternoon as well. And that’s the difference with blackbear. That mainstream is not there, and that mainstream is what’s holding us back.

Ron Dekker — Director of Community Care at ViVa! Zorggroep

Accelerated Technological Advancements

The healthcare industry is experiencing a rapid influx of technology-driven innovations. By partnering with outsourcing companies that specialise in healthcare technology solutions, organisations can accelerate their technological advancements. Whether it’s implementing electronic health records (EHR) systems, developing telemedicine platforms, or harnessing the power of artificial intelligence for diagnostics, outsourcing facilitates access to cutting-edge technologies that can transform healthcare delivery and improve patient outcomes.

“What you actually see is that healthcare is gradually growing too big. The challenge lies in keeping healthcare affordable and sustainable. Einstein always said ‘You can’t solve a problem with those who caused the problem’, well that’s exactly the case in the healthcare industry. 

Nils Hoorn — Care Technology Advisor at ViVa! Zorggroep


In an era of increasing complexity and competition within the healthcare industry, outsourcing has emerged as a game-changing strategy for organizations striving to excel. From cost savings and operational efficiency to access to specialised talent, scalability, and accelerated technological advancements, the benefits of outsourcing for healthcare companies are extensive. By strategically leveraging outsourcing partnerships, healthcare organisations can streamline operations, enhance patient care, and position themselves for long-term success in an ever-evolving landscape.

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